Privacy Policy

1. Introduction: Welcome to the Privacy Policy of Ballito Mobile Auto. We value your privacy and are committed to protecting your personal information.

2. Information We Collect: We collect personal information such as your name, contact details, vehicle information, and service history when you use our services or provide it voluntarily. We also collect information through cookies and similar technologies.

3. How We Use Your Information: We use your information to provide car repair and maintenance services, manage appointments, communicate with you, and improve our services.

4. Information Sharing: We may share your information with trusted third-party service providers to assist in delivering our services. Your information will not be sold or rented to third parties.

5. Cookies and Tracking: We use cookies and similar technologies to analyse website usage, personalise content, and improve user experience. You can manage your cookie preferences through your browser settings.

6. Data Security: We implement security measures to protect your information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet is completely secure.

7. Your Rights: You have the right to access, correct, and delete your personal information. You can also request information about the purpose of processing, categories of personal information, and recipients of the data.

8. Retention Period: We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to this Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.

11. Contact Us: For questions, concerns, or requests related to your privacy, please contact us at hello@ballitomobileauto.co.za.